ITIL Service Management Team Leader

Salary: £30000-£35000 (Extras: 25days )
Location: Surrey (South East)
Category: IT Management

Service Desk Team Lead, Incident Manager, ITIL Service Desk Manager, Incident Management, Help Desk Manager, Customer Management Team Leader, Service Manager, Problem Management. UK Leading Managed Services organisation, currently looking for Service Management Team Leader for their BAU Service Desk, managing a 24/7 Incident Management service for high end enterprise and service provider accounts. You will ideally be ITIL Incident Manager with supervisory background. Or Service Desk Manager / Team Leader with strong Emphasis on Incident Management, Incident reports, Incident Management. You must be experienced in Process Management (ITIL), Escalation Management, People Management, Performance Management, Service Improvement, People Management / Supervisory. For more information please send your CV